Shipping policy
At CalmForest35, we want ordering practical home storage products to be straightforward regardless of where our customers live. We therefore offer free worldwide shipping on orders placed through CalmForest35.space.
Free Worldwide Shipping
Standard shipping is provided free of charge to destinations worldwide that we are able to service.
There is no standard shipping fee added based solely on your destination.
Certain destinations may occasionally be unavailable due to carrier limitations, legal restrictions, transportation disruptions, or circumstances outside our reasonable control.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
The delivery period is an estimate and may vary depending on destination, carrier operations, customs procedures, weather, public holidays, transportation disruptions, or other circumstances outside our direct control.
We recommend ensuring that your delivery information is complete and accurate before submitting your order.
Order Processing
After an order is submitted, it may undergo payment confirmation, order verification, preparation, and fulfillment before shipment.
When available, shipping or tracking information may be sent to the contact information provided during checkout.
Tracking
If tracking information is available for your shipment, you may use it to follow the progress of your package.
Tracking systems may require time to update after a shipping label is created. Temporary gaps in tracking information do not necessarily indicate that a shipment has stopped moving.
Multiple Packages
Orders containing multiple products may occasionally arrive in separate packages.
Separate delivery does not necessarily mean that an item is missing. Where available, tracking information should be reviewed for each shipment.
Incorrect Shipping Information
Customers are responsible for entering complete and accurate shipping information during checkout.
If you notice an error, contact support@CalmForest35.space immediately.
We will make reasonable efforts to update the information before fulfillment, but changes cannot be guaranteed after an order has entered processing or has been transferred to a carrier.
Delivery Delays
Although our normal estimated delivery period is 7–10 days, occasional delays can occur.
Potential causes include severe weather, carrier congestion, customs processing, public holidays, transportation disruptions, local delivery conditions, and other events outside our reasonable control.
If your order appears substantially delayed, please contact customer support with your order number.
International Orders
Because we ship worldwide, international packages may be subject to local customs requirements, taxes, duties, import regulations, or other government procedures.
Where charges or obligations are imposed by local authorities and are not expressly collected by us during checkout, responsibility will be determined by applicable law and the terms presented at checkout.
Lost or Missing Orders
If an order does not arrive within a reasonable period after its expected delivery window, contact us.
We may review tracking records and available carrier information to determine the appropriate next steps.
Damaged Deliveries
If your package or product arrives damaged, contact us as soon as reasonably possible. Include your order number and, where useful, photographs showing the issue.
Our team will review the matter under our Return & Refund Policy and applicable consumer law.
Contact for Shipping Assistance
Email: support@CalmForest35.space
Phone: 916-835-9735
Address: 3610 Lyft Court, Midlothian, TX, United States