Contact information
Effective Date: January 1, 2022
Welcome to CalmForest35.space.
We value every customer and are committed to providing professional, friendly, and responsive customer service. Whether you have questions before placing an order, need assistance after your purchase, or simply want more information about our products, our dedicated support team is always ready to help.
Our goal is to ensure every shopping experience is smooth, enjoyable, and completely worry-free.
Our Store
CalmForest35.space specializes in fashionable hair accessories designed to combine beauty, comfort, and everyday practicality.
Our collections include:
- Satin Scrunchies
- Velvet Hair Scrunchies
- Ribbon Hair Ties
- Korean Hair Accessories
- Plush Hair Accessories
- Pearl Hair Ties
- Bow Hair Bands
- Everyday Hair Essentials
Since our founding in 2022, we have proudly served customers worldwide by offering carefully selected products, reliable service, and secure online shopping.
Business Information
Website
CalmForest35.space
Business Address
3610 Lyft Court
Midlothian, TX
United States
Phone
916-835-9735
Customer Support
Our experienced customer support team is available to assist with a wide range of inquiries, including:
- Product recommendations
- Hair accessory styling advice
- Product availability
- Order placement assistance
- Order tracking
- Shipping updates
- Return requests
- Refund inquiries
- Exchange requests
- Payment questions
- Website assistance
- General customer support
No matter your question, we are committed to providing clear, helpful, and timely responses.
Customer Service Hours
Our support team is available during the following business hours:
Monday – Friday
9:00 AM – 6:00 PM (Local Time)
Saturday
Closed
Sunday
Closed
Messages received outside business hours will be answered as soon as possible on the next business day.
Email Support
Email remains the fastest and most effective way to reach our support team.
When contacting us, please include:
- Your full name
- Order number (if applicable)
- Email used for purchase
- Description of your inquiry
Providing complete information helps us resolve your request more efficiently.
Order Assistance
If you have already placed an order, we are happy to assist with:
- Order confirmation
- Shipping status
- Delivery estimates
- Tracking information
- Address corrections (before shipment)
- Product questions
- Return instructions
- Refund updates
Our goal is to ensure every order is handled accurately from purchase through delivery.
Shipping Support
We proudly provide:
- Free Worldwide Shipping
- Estimated delivery within 7–10 business days
- Secure packaging
- Shipment tracking (when available)
If you experience any shipping concerns, our customer support team will gladly assist you in locating and tracking your package.
Returns & Refunds
Your satisfaction is important to us.
If you are not completely satisfied with your purchase, you may request:
- Free Return
- Free Refund
within 30 days after receiving your order.
Our customer support specialists will guide you through every step of the process.
Why Customers Choose CalmForest35.space
Customers from around the world continue to choose us because we provide:
- Premium-quality hair accessories
- Stylish Korean-inspired designs
- Comfortable everyday products
- Carefully selected materials
- Secure online shopping
- Free Worldwide Shipping
- Fast delivery
- Free 30-Day Returns & Refunds
- Responsive customer service
Every order is handled with care to ensure a positive shopping experience from beginning to end.
Privacy Commitment
Your personal information is handled responsibly and used only for purposes related to:
- Order processing
- Shipping
- Customer support
- Payment verification
- Service improvements
We never intentionally sell or misuse customer information and are committed to protecting your privacy in accordance with applicable laws.
We're Here for You
At CalmForest35.space, every customer matters.
Whether you're purchasing your first scrunchie or adding to your growing collection of stylish hair accessories, we are committed to providing outstanding products, dependable service, and friendly support every step of the way.
If you have any questions before or after your purchase, please don't hesitate to contact us.
We sincerely appreciate your trust and thank you for choosing CalmForest35.space. We look forward to serving you and helping you enjoy beautiful, comfortable hair accessories for years to come.